Copper phone and internet services across Wyndham are about to be cut for good as the NBN rollout takes over.
Decommissioning of the old copper-based services started this week in Wyndham Vale, Truganina and Point Cook where nearly 8000 premises are transitioning to the NBN access network.
Werribee services will be progressively replaced by the NBN access network from February 22 followed by Tarneit from March 14.
Head of NBN local Victoria Matt Evans said residents would have received a letter advising them of the disconnection date with details on how to prepare for the transition.
“While many homes and businesses have already made the switch to a service over the NBN access network, this is the final stage of the transition to the NBN access network and brings the community closer to fully embracing the benefits of fast broadband,” Mr Evans said.
He said residents and business owners were encouraged to contact their phone and internet provider to find out if their services were at risk of disconnection and talk about plans that meet their speed and data usage needs.
Any special equipment operating on their current landline connection including medical and security alarms should also be registered with NBN Co’s Medical Alarm.
“Some devices may not be compatible with the NBN access network so if you or a loved one have a medical device, speak to the device provider and your phone and internet provider as soon as possible to seek further guidance,” Mr Evans said.